Fuel. For most, it’s a
commodity. For Dexter Riley, it was always something more, an enabler of
movement, of ambition, of national growth. From the start of his 25-year
journey through oil and gas, international trade, and manufacturing, he saw
energy not just as infrastructure but as a powerful connector between people
and possibility.
A Career
Rooted in Purpose
Dexter, Chief Executive
Officer at UnitedIndependent Petroleum Marketing Company,
has built an impressive 25-year career across oil & gas, international
trade, and manufacturing. From his early days in the downstream energy sector,
Dexter was driven not just by business potential but by a desire to create
meaningful impact, to build, uplift, and lead with purpose.
He recalls how the energy
sector became more than just an industry to him; it was about "fueling
possibilities, connecting communities, and catalyzing national
development." His journey wasn’t linear. It included regional and
international roles at a leading industrial manufacturing group and a
multinational oil & gas service company, where every challenge became a
crucible for growth.
Along the way, setbacks, including
a failed bid at another energy services firm, sharpened his understanding of
resilience, relationships, and long-term vision. His eventual move to UNIPET
was more than a career shift;it was a values alignment. Dexter saw a company
rich with potential, built on mature systems in a regulated market. To him, UNIPET
was a canvas; his diverse experiences and leadership approach, the
brushstrokes.
People-First Revolution at UNIPET
When Dexter stepped into the
CEO role at UNIPET in December 2015, he encountered a company at a pivotal
juncture. The organization faced uneconomic margins, escalating levies, and an
internal culture in need of renewed vision and unity. His initial goal was bold
but clear: rebuild trust, ignite belief, and usher in a new era of
modernization and purpose.
He started with people.
Dexter opened communication channels, fostered inclusivity, and created a
leadership style that valued empowerment over command. “Leadership,” he
maintains, “is about amplifying the quietest voice until it resonates with
purpose-driven innovation.”
His vision evolved. Today,
under Dexter’s stewardship, UNIPET has transformed from a traditional energy
provider into an internationally focused, technology-driven ecosystem. The
company has embraced renewable energy, integrated big data and AI, and adopted
a triple bottom line strategy, investing in people, planet, and profit.
Dexter remains grounded in
his purpose: delivering and protecting long-term stakeholder value.
Disruption into National Progress
UNIPET’s legacy as a
game-changer in Trinidad & Tobago’s energy sector is well-known. Since
earning its Petroleum Marketing License in 1999 and distributing its first
litre of fuel in 2000, the company has served as a bold alternative to the
state monopoly.
When Dexter took the reins,
he inherited more than just a company—he took charge of a disruptive legacy
that had consistently challenged the status quo. However, UNIPET’s path was not
without friction. Regulatory imbalances, such as unfair fuel margin structures
favoring state-owned entities, created real hurdles. Yet, UNIPET remained
committed to ethical advocacy, policy engagement, and long-term solutions.
Dexter’s leadership centered
on transforming these obstacles into opportunities. His approach: operational
resilience, strategic collaboration, and innovative thinking. From building a
branded retail network in a competitive market to gaining public trust, Dexter
focused on proving that a private-sector-led energy firm could offer not only
reliability and fair pricing but meaningful community value.
He emphasized UNIPET’s
broader mission: to move beyond fuel and toward sustainability, technology, and
energy efficiency. Under his leadership, UNIPET didn’t just challenge an old
system, it helped build a new, more inclusive one.
As Dexter puts it, the
company is not just a disruptor, it’s a partner in progress, and a living
example of how the private sector can be a powerful engine for national
development.
Building a Bold Private-Sector Legacy
in Energy
Disrupting a state monopoly
is a formidable task, and in the context of Trinidad & Tobago’s energy
sector, it meant confronting entrenched systems, navigating institutional
inertia, and withstanding serious financial headwinds. Dexter recalls that the
obstacles often seemed insurmountable, ranging from delayed payments and
outdated pricing models to widespread public skepticism.
Yet, through it all, UNIPET’s
strength lay in its people and its core values. Dexter emphasizes that
transparency, agility, and ethical leadership were crucial in weathering these
storms. The company forged strategic partnerships, upgraded its operations, and
implemented technologies that delivered more efficiency with fewer resources.
A cornerstone of UNIPET’s
success was the transformation of its internal culture. From the warehouse
floor to the executive suite, Dexter and his leadership team cultivated a
mindset of excellence. Training, mentorship, and opportunities for internal
mobility created a dynamic environment where talent could thrive. He proudly
recounts the journeys of individuals who began as interns or front desk clerks
and rose to lead multiple portfolios.
Ultimately, UNIPET didn’t
just change a business model;it shifted a national mindset. It proved that a
Caribbean private enterprise could innovate boldly, compete effectively, and
become a model for transformative leadership.
Innovating
Toward a Sustainable Energy Future
Under Dexter’s leadership, UNIPET
is not merely reacting to the global energy transition—it is actively shaping
it. The company has evolved from a traditional downstream fuel distributor into
a future-ready, innovation-driven enterprise focused on sustainability and
technology.
One of the most visible
milestones in this journey is the Brentwood service station—Trinidad and
Tobago’s first solar-powered service station and the English-speaking
Caribbean’s first public EV charging hub. It’s a tangible symbol of UNIPET’s
commitment to clean energy and regional leadership.
Dexter and his team have
championed the rapid expansion of UNIPET’s electric vehicle charging network
through its U-Charge initiative, aiming to install dozens of EV chargers
nationwide. These are supported by a mobile application that offers real-time
data on charger availability, usage, and seamless payment integration.
The innovation extends into
fintech, with the growth of UNIPET’s subsidiary, Convenience Pay Technologies
Ltd. The team has developed a fully integrated digital ecosystem that ties
together RFID fuel payments, IoT-enabled EV infrastructure, AI-driven
analytics, and customer-centric mobile platforms. This holistic strategy not
only optimizes operational efficiency but also redefines the customer
experience across the entire UNIPET network.
Aligned with global
benchmarks, UNIPET’s sustainability approach is grounded in the United Nations
Sustainable Development Goals, especially SDG 7 (Affordable and Clean Energy)
and SDG 13 (Climate Action), and is reinforced by independently audited
sustainability reporting.
For Dexter and the UNIPET
team, the message is clear: UNIPET is not adapting—it’s leading. Through bold
decisions, future-focused investments, and a values-based ethos, the company is
setting a new standard for energy enterprises in the Caribbean.
Reimagining
the Service Station
UNIPET’s diversification
into convenience retail and auto care was a deliberate move by Dexter and his
team to enhance the customer journey and reflect changing consumer lifestyles.
The vision was clear: transform the traditional service station into a
comprehensive lifestyle hub, offering more than just fuel.
Today, UNIPET’s 24/7
convenience stores are community staples. Stocked with everything from everyday
essentials to specialty items, these retail outlets are designed to deliver
convenience, quality, and comfort in a single visit. According to Dexter, they
are not mere add-ons, but carefully curated experiences crafted to meet
customers’ evolving expectations.
The team’s commitment
extends to UNIPET’s Auto Care product line. With high-performance offerings
like fuel injector cleaners, octane boosters, and car care products, customers
are empowered to maintain their vehicles using trusted, branded solutions—available
right where they need them.
Tying it all together is UNIPET’s
fintech subsidiary, Convenience Pay Technologies Ltd., which enables seamless
digital payments across all touchpoints. Whether fueling up, shopping, or
servicing a vehicle, the experience is designed to be fast, secure, and
hassle-free.
For Dexter and the UNIPET
team, this customer-centric, digitally-enabled ecosystem is more than a
convenience, it’s a reflection of their drive to turn routine stops into
rewarding experiences, underscoring their commitment to innovation, community,
and lasting value.
Catalyzing Culture for a
Digital-First Future
Early in Dexter’s tenure as CEO, UNIPET faced one of the most pivotal
challenges in its history. The downstream energy industry was under immense
pressure, and UNIPET itself stood at a crossroads, not just economically, but
institutionally. The company’s internal systems and cultural frameworks were
misaligned with the strategic vision it needed to embrace.
Recognizing the urgency,
Dexter led a bold and transformative restructuring of the organization. The
leadership team flattened parts of the management hierarchy and introduced
agile, cross-functional teams. This wasn’t simply an operational adjustment—it
was a fundamental cultural shift. Employees were encouraged to explore new
roles; some transitioned into unexpected leadership positions, while others
chose to step aside. The transformation demanded courage and empathy, as it was
rooted not in logistics but in human change.
This reorganization proved
essential. Holding on to legacy silos would have jeopardized UNIPET’s ambition
to become a digital-first, customer-centric enterprise. Instead, the company
emerged more agile, responsive, and collaborative. The transformation laid the
groundwork for the digital and sustainability advancements that now define UNIPET’s
trajectory.
Embedding
Core Values into Culture and Operations
At the heart of UNIPET’s progress under Dexter’s leadership is a deep
commitment to living its core values: Unique, Quality, Ethics, Safety, and
One-Team—collectively known as UQUEST. These values are not
aspirational—they are the fabric of UNIPET’s daily operations. Whether in
recruitment, strategic planning, or frontline interactions, UQUEST defines how
the organization functions.
Dexter has championed the
integration of values into every level of the company. Every initiative begins
with a single guiding question: “What makes this uniquely UNIPET?” This
mindset has inspired industry-first innovations, including the Caribbean’s
first solar-powered service station and a national EV charging network, both
managed through UNIPET’s proprietary digital platforms.
A dedicated Process
Excellence Playbook ensures quality standards are met in real time—from
fuel purity to app responsiveness. Meanwhile, live town halls and open
communication channels empower frontline staff to contribute directly to
strategic direction, reinforcing a bottom-up culture of accountability and
transparency.
Recognition moments in
meetings celebrate employees who exemplify UQUEST values—whether through
excellence or learning moments. Here, leadership is measured by actions, not
titles.
Complementing UQUEST are the
I–CA²RE virtues—Inclusion, Communication, Alignment, Accountability,
Respect, and Empathy. These principles shape how teams collaborate, support
each other, and lead through both triumphs and challenges. From internships to
company-wide events like Family & Sports Day, these values cultivate a
strong, resilient, and united workforce.
Leveraging
Technology to Drive Innovation and Connection
Dexter’s vision has positioned UNIPET as more than an energy provider—it is now
a digitally driven innovation hub. Under his leadership, and with the
dedication of his team, technology is not treated merely as a tool for
efficiency, but as a catalyst for reinvention and a deeper connection with
customers and communities.
Through Convenience Pay
Technologies Ltd., Dexter and his team have developed a seamless digital
ecosystem encompassing RFID fueling, mobile-first experiences, EV charging,
intelligent loyalty programs, and contactless payments. These innovations are
designed to eliminate friction and anticipate customer needs, delivering
consistent, intuitive experiences.
One of their standout
achievements is the U-Charge mobile app, purpose-built for EV drivers. It
allows users to locate charging stations, monitor usage, and complete
transactions in real time, ushering in a smarter, cleaner mobility future.
Internally, the UNIPET team
leverages AI, machine learning, and real-time data analytics to optimize asset
performance and personalize customer journeys. This infrastructure enables
rapid adaptation, scalable value delivery, and a customer-first mindset across
the organization.
For Dexter and his team,
digital transformation is not about adopting technology for its own sake—it’s
about elevating human experiences. By placing people at the center of
innovation, UNIPET continues its evolution from a traditional fuel company to a
purpose-driven energy and fintech enterprise built for the future.
Applying
Global Lessons to Drive Strategic Growth
Drawing on extensive
leadership experience across the Caribbean and international markets such as
Scotland and Tanzania, Dexter has applied key insights from these environments
to shape UNIPET’s long-term strategy. One of the most enduring lessons he and
his team brought back was the importance of designing businesses for resilience
and scalability from day one.
These global perspectives
instilled a systems-thinking approach, building processes that don’t merely
serve today’s needs, but are inherently future-ready. At UNIPET, this mindset
translated into early investments by Dexter and his team in modular digital
infrastructure, laying the foundation for the company’s seamless expansion into
energy data analytics and integrated convenience services.
Moreover, the team witnessed
firsthand how emerging markets can leapfrog traditional infrastructure
challenges through renewable energy and digital platforms. These experiences
now inform UNIPET’s solar energy initiatives and EV-readiness strategies,
developed specifically for local and regional applications.
As for geographical
expansion, Dexter and his team are unequivocal: the potential is not only
present—it’s actively being pursued. UNIPET is exploring partnerships and
licensing opportunities across CARICOM and beyond. Its blended modelmerging
energy, fintech, and retail solutions into a single brandhas already attracted
interest from international stakeholders. For Dexter and his team, this is just
the beginning of UNIPET’s regional and global evolution.
The
Leadership Lesson That Shapes a Culture
For Dexter, the most
valuable leadership lesson has been the power of intentional
development—identifying potential early and nurturing it with trust,
accountability, and exposure to opportunity. This philosophy was shaped not
only by his mentors but also by observing the transformative impact that belief
and responsibility can have on individuals.
At UNIPET, Dexter has
institutionalized this lesson. Every employee, regardless of their role, from
logistics to finance to frontline service, is seen as a future leader.
Leadership is not confined to titles; it is expressed through action,
initiative, and character.
To reinforce this belief, UNIPET
has implemented structured mentorship, cross-functional project exposure, and
dynamic talent mobility. Knowledge is shared openly, and leadership readiness
is cultivated through real-time engagement, not deferred until some abstract
future milestone.
Dexter’s leadership ethos is
rooted in daily practice: developing leaders by treating them as such now, not
later. The culture he’s built ensures that leadership isn’t a destination; it’s
a discipline embedded across every level of the organization.
Building a Human-Centered Energy
Future
Dexter and his team see UNIPET
not only as a business but as a catalyst for transformation, both in the energy
sector and in the lives of the people it touches. Over the next five years,
they envision UNIPET completing its evolution into a blended energy company,
one that serves transportation, commercial, and residential sectors with
affordable, cleaner, and smarter energy solutions.
Central to this vision is UNIPET’s
role in enabling new forms of prosperity—particularly for those in the gig
economy, through innovations in renewable energy, financial technology, and
data-driven services. The team aims to position UNIPET as a sustainable impact
business, one that de-risks the climate while generating economic value and
advancing global goals like SDGs 1, 7, 11, 13, and 17.
The roadmap includes
deepening partnerships with academic institutions, fostering tech-enabled
entrepreneurship, and driving energy transition efforts across Trinidad and
Tobago and the wider Caribbean.
But for Dexter, legacy isn’t
defined by revenue or expansion alone; it’s about people. He and his team are
committed to cultivating a generation of purpose-driven leaders within UNIPET
and the broader ecosystem, leaders who embrace collaboration over competition
and believe in building rather than blaming.
If, five years from now, UNIPET
has played a role in creating energy-secure communities, empowering
change-makers, and shifting cultural mindsets toward shared responsibility and
collective progress, then Dexter will consider his legacy not just one of
leadership—but one of lasting, human-centered impact.