Arnoux
Maré: Building a Legacy of Growth, People, and Purpose
Founder & Group Chief Executive Officer — Innovative Solutions Group (ISG)
A Defining Investment Decision
One of the most defining moments
in Arnoux Maré’s entrepreneurial journey came with the creation of ISS, the
company that laid the foundation for what would eventually become the
Innovative Solutions Group (ISG).
“Many South African companies
were struggling with compliance, labour regulation, and productivity,” Maré
recalls. “We saw an opportunity to create a model that offered more than
labour, one that delivered full operational support, risk management, and
performance accountability.”
ISS was built to make businesses
more effective and efficient, helping them manage workforce challenges while
maintaining strong operational control. What started as a focused staffing and
risk-management solution soon grew into a high-performing enterprise that
proved how operational excellence could transform business performance.
The company became a trusted
partner for hundreds of clients across industries, from logistics and
manufacturing to retail, hospitality, and construction. ISS developed a
reputation for its unmatched reliability and commitment to delivering
measurable results. Its approach wasn’t about quick fixes; it was about
understanding the client’s operational pain points and designing long-term,
compliant, and sustainable human capital models.
This early success became the
catalyst for ISG’s formation. After building a sustainable and scalable model,
Maré established Innovative Solutions Group to broaden his vision, moving from
a single-entity operation to a diversified investment and management group.
Through ISG, he began investing in and acquiring several high-potential businesses,
including Leisure & Adventure, Priva, and Wattlespring Sports Shooting
Club, among others.
“That strategic leap not only
changed ISG’s trajectory but reshaped its DNA,” he explains. “It positioned the
Group as an operations-focused investment powerhouse, equipped with the
systems, expertise, and infrastructure that continue to drive growth across
multiple industries.”
Maré believes this journey
demonstrated an essential truth about business building in South Africa: long-term
success comes from capability, not convenience.
“It proved that the best investments build capability, not just profit,” he says. “That lesson still drives us today, we don’t just buy businesses; we build ecosystems of effectiveness, efficiency, and performance.”
Authentic Storytelling as a Growth Tool
For Maré, success is about more
than spreadsheets and statistics, it’s about stories. “Facts inform, but
stories inspire,” he says. “Our story, from humble beginnings to national and
international growth, resonates because it’s authentic.”
Storytelling is central to ISG’s
identity. Every campaign, partnership, and community initiative is framed
through a narrative lens that reflects the human side of business. It’s a
philosophy rooted in authenticity, sharing not just what ISG does, but why it
does it.
With an in-house marketing and
communications team, ISG has full control over its narrative and ensures it
remains genuine and values-driven. “We live our story every day,” Maré notes.
“We don’t outsource it.”
This hands-on approach to
communication ensures alignment between vision and voice. From social media
updates to internal newsletters, the focus is consistent, transparency,
credibility, and inspiration.
The Group’s storytelling extends
beyond boardrooms and business reports. It highlights the real-world impact of
its operations: employees who’ve advanced through training programmes, families
whose livelihoods have improved, and communities uplifted through sustainable
employment.
“We don’t tell stories for the
sake of publicity,” Maré adds. “We tell stories because they reflect who we are
and why we exist.”
For ISG, storytelling isn’t about
self-promotion; it’s about showing meaning. It reminds clients, partners, and
employees that business success and human progress are not separate journeys
but interconnected paths.
To Maré, leadership is not about
authority but empowerment. He encourages mentorship and career progression at
all levels, ensuring that promising talent is recognised and nurtured. Internal
mobility is actively encouraged, allowing employees to grow within the group
rather than seek opportunities elsewhere.
ISG also places a strong emphasis
on recognition and well-being. “Hard work doesn’t go unnoticed,” he says. “We
celebrate achievements because appreciation fuels motivation.”
Beyond recognition, ISG
understands that well-being is multidimensional. The Group has implemented
flexible work arrangements, mental health support, and wellness initiatives
across its divisions, acknowledging that a healthy workforce is a productive
one. These programmes include fitness challenges, counselling partnerships, and
health-screening campaigns, ensuring employees feel valued beyond their job
titles.
“When employees feel seen, heard, and valued, engagement follows naturally,” Maré adds. “A positive workplace culture is not built through policy, but through practice, daily acts of care, recognition, and respect.”
Navigating Partnerships and Mergers
Strategic partnerships are a cornerstone of ISG’s expansion strategy. Yet Maré approaches each one with a blend of optimism, structure, and realism. “Mergers are like marriages,” he says. “They work when there’s honesty, respect, and alignment.”
Before signing any deal, ISG
conducts extensive due diligence to ensure both sides are aligned on goals,
culture, and expectations. “It’s easy to agree on numbers,” Maré explains, “but
values, leadership style, and communication are where most partnerships either
succeed or fail.”
Transparency forms the backbone
of his approach. “We put everything on the table, strengths, risks, and
expectations. I’d rather walk away from a deal than enter one built on
unrealistic assumptions.”
During integration, communication is constant. “People fear
uncertainty,” he explains.
“So, we make sure everyone knows
what’s changing, what’s staying, and why.”
The Group’s integration teams are
trained to protect what makes each business unique. Rather than impose rigid
systems, ISG enhances operational capacity through shared services, finance,
HR, marketing, and compliance, while allowing each entity to retain its
entrepreneurial edge.
“We bring governance, not
bureaucracy,” Maré insists. “Our goal is to strengthen, not control.”
This collaborative model has enabled ISG to scale effectively while preserving innovation. Every partnership is a long-term commitment, built on trust, synergy, and shared purpose.
Adapting to a Changing South African Landscape
Operating in South Africa’s complex economic environment requires agility, foresight, and resilience, qualities that have become synonymous with ISG.
“We’ve built systems that turn
compliance and governance into advantages,” Maré notes. “It’s what allows us to
move fast while staying secure and efficient.”
From tightening labour laws to
shifting consumer behaviour, ISG has learned to see regulation as opportunity.
By embracing compliance early and embedding governance frameworks into every
business process, ISG has turned red tape into a competitive edge.
Technology has been a major
driver of this adaptability. Through data-driven insights, automation, and
streamlined reporting, the Group has enhanced performance visibility and
improved risk management across all its entities.
“We use technology as an enabler,
not a replacement for people,” says Maré. “It helps us make smarter decisions
faster.”
Diversification has further
strengthened ISG’s resilience. With interests spanning staffing, hospitality,
lifestyle, and sports, the Group remains balanced even when market conditions
fluctuate. “When one sector contracts, another expands, that balance keeps us
strong,” Maré explains.
Despite changing market dynamics, ISG’s core purpose remains unwavering: to empower people and build sustainable businesses. “That consistency has been our anchor,” he says. “We’ve built a company that doesn’t just survive change, it uses change to grow.”
Leadership Lessons in Resilience
Maré’s journey has not been without challenges. From managing cash flow in the early days to steering through economic downturns and global disruptions, each test has refined his leadership philosophy.
“You don’t learn resilience in theory,” he says. “You
learn it by living through uncertainty.” Among the lessons that have stayed
with him: stay calm, stay focused, and never lose sight of purpose. “It’s easy
to panic when things go wrong, but perspective changes everything.”
Listening to others, learning
quickly, and adapting fast are cornerstones of his leadership style. “The best
solutions often come from your team,” he says. “As a leader, your job is to
create an environment where ideas can surface.”
Maré emphasizes the importance of
humility in leadership. “Success can make you comfortable, but comfort kills
growth,” he reflects. “Every obstacle is an invitation to evolve.”
He also believes that failure,
when approached with self-awareness, can be a powerful teacher. “You will make
mistakes, it’s part of the process. What matters is what you learn from them
and how fast you recover.”
In his view, resilient leadership means leading with courage, empathy, and adaptability. “True strength lies not in control but in connection, understanding your people, your environment, and yourself.”
The Future of ISG: Purpose Meets Progress
Looking ahead, Maré envisions an ISG defined by technology, sustainability, and human innovation. “The future of business lies in how we integrate people, process, and purpose,” he says.
ISG is actively investing in automation, AI-driven systems, and data
analytics to sharpen operational intelligence and efficiency. These
innovations are not just about cost-saving; they’re about creating smarter
ecosystems that enable better decisions, faster responses, and stronger
accountability.
The Group also plans to expand
its footprint into renewable energy, sustainable logistics, and impact-driven
ventures, sectors that align profitability with social and environmental
responsibility. “We have a duty to build businesses that don’t just make money
but make meaning,” Maré explains.
Equally important is skills
development. ISG is working to prepare South Africans for the evolving job
market by collaborating with training institutions, technical academies, and
industry experts. “We want to help build a workforce that’s not only employable
but empowered,” he says.
In the coming years, ISG’s focus
will be on creating shared value, growth that uplifts not only shareholders but
also employees, suppliers, and communities.
“Our mission remains the same: to
build companies that are profitable, purposeful, and progressive, businesses
that reflect South Africa’s resilience, creativity, and sense of community.”